AUSTRALIA WIDEBuilt specifically for Australian Service Businesses & Tradies
    AUTOMATED CRMBuilt for Australian Plumbers

    Automated CRM for Plumbers

    Your plumbing leads and customers shouldn't live in spreadsheets, notebooks, phone inboxes and sticky notes. TradePA's automated CRM captures every blocked drain enquiry, tracks where each lead is up to, and follows up automatically — so nothing falls through the cracks between emergency callouts.

    No Lock-In Contracts
    Setup & Trained in Days
    Australian plumber working on pipes under a house

    The Problem

    Your Plumber Leads Are Scattered Everywhere

    A blocked drain enquiry comes in by phone. Another arrives by SMS about a hot water system. A third comes through your website. Some you write in a notebook, some in your phone, some you forget. By the end of the week, you can't remember who to follow up — and the leads go cold while you're under the next house.

    •Blocked drain enquiries written in a notebook that you never check.
    •Leads from your website, phone and SMS all in different places.
    •No idea which plumbing leads you've followed up and which you haven't.
    •Quotes sent for hot water replacements with no system to track who's waiting on a reply.
    •Strata and commercial customers' details lost between jobs.

    How TradePA Helps

    A CRM That Captures and Tracks Every Lead

    TradePA's automated CRM captures every plumber enquiry in one place, tracks where each lead is up to, and follows up automatically — so you always know who to call, who's waiting on a quote, and who's ready to book.

    Lead Captured
    From any channel
    Stored in CRM
    All in one place
    Status Tracked
    Quote, booked, done
    Auto Follow-up
    Keeps leads warm
    Job Won
    Lead converted

    Real Plumbers Scenarios

    How Automated CRM Helps Plumbers

    Capture every enquiry

    Every plumbing lead — from phone, SMS, website or chat — lands in one central CRM.

    Track lead status

    Know instantly whether a plumbing lead is new, quoted, booked or completed.

    Automatic follow-up

    Leads that go cold get an automatic follow-up so you don't lose hot water jobs to inaction.

    Quote tracking

    See which renovation quotes are out, who's responded and who needs a nudge.

    Customer history

    Every plumbing customer's history, notes and conversations in one record — including strata and commercial clients.

    Reminders

    Automatic reminders so you never forget to follow up a blocked drain enquiry.

    Key Benefits

    What This Means for Your Plumber Business

    Capture every plumbing lead in one place — no more scattered notes
    Track where each enquiry is up to at a glance
    Follow up automatically so leads don't go cold between callouts
    Keep full customer history and conversation records — including strata clients
    Track quotes, bookings and jobs through a simple pipeline
    Stop losing plumbing jobs because you forgot to follow up

    How It Works

    From Enquiry to Booked Plumber Job

    Blocked drain enquiry captured in CRM
    ↓
    Lead status set to 'New'
    ↓
    Quote sent and status updated
    ↓
    Automatic follow-up if no response
    ↓
    Customer replies — status set to 'Booked'
    ↓
    Job completed and recorded

    Connected TradePA Services

    Part of a Complete AI System

    Why TradePA

    CRM Without the Complexity

    TradePA's automated CRM isn't complicated enterprise software. It's a simple system that captures your plumber leads, tracks them and follows up automatically — so you spend less time on admin and more time on the tools.

    Frequently Asked Questions

    CRM for plumbers — Your Questions Answered

    No. TradePA's CRM is built for busy plumbers, not office workers. It captures leads automatically, shows you a simple pipeline and follows up for you — so it reduces admin rather than adding to it.

    Stop Losing Leads in Spreadsheets & Notebooks

    Your plumbing leads deserve a proper system. TradePA's automated CRM captures, tracks and follows up every enquiry — so no blocked drain or hot water job slips through the cracks between callouts.

    No Lock-In Contracts • Cancel Anytime