AI for Mechanics: Keep Your Workshop Booked While You're Under the Bonnet

AI Receptionist for Mechanics

Whether you're under a vehicle or running diagnostics, your AI Receptionist handles the first call.

The AI Receptionist is customised around your workshop. It answers inbound calls, identifies whether the enquiry is a service, repair, logbook service or diagnostic, asks about the vehicle make, model and approximate year, captures the customer's described symptoms, and can book the job — all while you keep working.

• Answer inbound calls 24/7
• Identify service, repair, logbook or diagnostic enquiries
• Ask about vehicle make, model & approximate year
• Capture name, phone number & suburb
• Capture customer-described symptoms
• Determine urgency and preferred timeframe
• Qualify enquiries with custom questions
• Answer common questions about services and areas
• Book appointments where configured
• Take messages when a quote needs your input
• Handle after-hours enquiries
• Capture leads around the clock

Missed Call TXT Back for Mechanics

Prefer to answer calls yourself? Keep the conversation alive when you can't.

For mechanics who want to personally handle every call, Missed Call TXT Back is the safety net. When you miss a call — because you're under a vehicle or running diagnostics — TradePA automatically sends a text so the customer knows their enquiry landed and can reply with the details.

AI Website Chatbot for Mechanics

Turn Your Workshop Website Into a 24/7 Booking Assistant

Your website is often where potential customers compare workshops. The chatbot engages visitors instantly, answers common questions about your services, captures their contact and vehicle details and qualifies the enquiry — whether it's a logbook service, a brake inspection or a fleet enquiry.

• Answer common service questions
• Explain servicing, repairs and diagnostics
• Ask about the vehicle and service required
• Capture contact and vehicle details
• Qualify enquiries automatically
• Help customers book a service
• Assist with quote enquiries
• Capture after-hours enquiries

Mechanics-Specific Questions the Chatbot Handles

The AI captures symptoms and vehicle information to qualify enquiries and arrange the next step. It does not diagnose mechanical faults with certainty or provide repair instructions. Where safety could be involved, it encourages appropriate professional assessment. Always consult a qualified mechanic.

Review & Reputation Management for Mechanics

Turn Reliable Servicing Into Your Next Source of Trust

Vehicle work is about trust — customers want to know their car is in safe hands. After a service is completed, TradePA automatically requests a Google review and follows up if needed. A steady stream of recent reviews helps future customers choose you over the workshop with no feedback.

• Automated Google review requests after every service
• Review follow-ups for non-responders
• AI-assisted responses to reviews
• Reputation monitoring
• Build customer trust & social proof
• Support local visibility
• Stand out from workshops with no reviews

How It Works

Reviews can support local visibility and customer conversion but do not guarantee Google rankings.

Every Workshop Enquiry in One Place

Stop checking five different places for your customers.

Workshop enquiries arrive from everywhere — a Google search, a Facebook message, an Instagram DM about a service, a missed call, a website chat. TradePA brings all those conversations into a single, central Unified Inbox so nothing gets forgotten between jobs.