AUSTRALIA WIDEBuilt specifically for Australian Service Businesses & Tradies
    UNIFIED INBOXBuilt for Australian Mechanics

    Unified Inbox for Mechanics

    A logbook service enquiry on your phone, an SMS about a brake repair, a Facebook message about a diagnostic, a website chat, an email quote request — all in different apps. TradePA's unified inbox brings every workshop conversation into one place, so you stop switching between apps and losing track of leads between jobs.

    No Lock-In Contracts
    Setup & Trained in Days
    Australian mechanic working on a vehicle in a workshop

    The Problem

    You're Checking Five Apps for Mechanic Enquiries

    Phone app for calls, messages app for SMS, Facebook for Messenger, Instagram for DMs, email for quotes, website dashboard for chat. When workshop enquiries are scattered across five apps, it's easy to miss one — and a missed enquiry is a missed booking, especially when customers are comparing workshops.

    •A service enquiry comes in on Facebook while you're checking SMS.
    •An Instagram DM about a brake repair goes unread for days.
    •You can't remember which app a workshop customer contacted you on.
    •Conversations about the same repair job are spread across multiple apps.
    •You waste time switching between apps instead of doing workshop work.

    How TradePA Helps

    Every Mechanic Conversation in One Inbox

    TradePA's unified inbox brings phone calls, SMS, website chat, Facebook Messenger, Instagram DMs and email into one central place — so you see every mechanic enquiry, respond from one screen, and never lose track of a conversation.

    Enquiry Arrives
    From any channel
    Lands in Inbox
    All in one place
    You Respond
    From one screen
    History Kept
    Full conversation
    Lead Managed
    Nothing lost

    Real Mechanics Scenarios

    How a Unified Inbox Helps Mechanics

    All channels

    Phone, SMS, website chat, Facebook, Instagram and email — all in one workshop inbox.

    Faster responses

    See new service enquiries the moment they arrive, no matter which channel they used.

    Conversation history

    Every workshop customer's full history in one place — no more searching apps for what was discussed.

    Team collaboration

    If you have other mechanics or office staff, everyone sees the same inbox so leads don't get missed or double-handled.

    Mobile access

    Check and respond to repair enquiries from your phone while between jobs.

    Less app switching

    Stop opening five apps — manage every workshop conversation from one screen.

    Key Benefits

    What This Means for Your Mechanic Business

    See every workshop enquiry in one place — no matter the channel
    Respond faster because you're not checking five different apps
    Keep full conversation history for every customer
    Never lose track of a service or repair enquiry again
    Collaborate with other mechanics or office staff from one shared inbox
    Manage enquiries from your phone while on the tools

    How It Works

    One Inbox for Every Mechanic Enquiry

    Logbook service enquiry arrives by SMS
    ↓
    Appears instantly in your unified inbox
    ↓
    Another customer messages on Facebook about a brake repair
    ↓
    Also lands in the same inbox
    ↓
    You respond to both from one screen
    ↓
    All conversations tracked in one place

    Connected TradePA Services

    Part of a Complete AI System

    Why TradePA

    Less App Switching, Fewer Lost Leads

    TradePA's unified inbox isn't another app to manage — it's the one place where all your mechanic conversations come together. Less app switching, less admin, and far fewer logbook servicing enquiries forgotten.

    Frequently Asked Questions

    unified inbox for mechanics — Your Questions Answered

    TradePA's unified inbox can bring together phone calls, SMS, website chat, Facebook Messenger, Instagram DMs and email — depending on your connected channels and setup. Talk to our team about your current platforms.

    Stop Checking Five Apps for Workshop Enquiries

    Every workshop conversation in one place. TradePA's unified inbox brings phone, SMS, website chat, social and email together — so you respond faster and lose fewer service and repair leads.

    No Lock-In Contracts • Cancel Anytime